NDIS information

Simple answers to help you get the most from your plan.

The National Disability Insurance Scheme (NDIS) funds supports that help people with disability live more independently and reach their goals. As a registered NDIS provider, Elite Care Solutions can work with you however your plan is managed.

How is your plan managed?

Self-managed

You manage your own NDIS funding. You choose your providers, pay invoices and claim from the NDIS yourself. This gives you the most flexibility and control.

Plan-managed

A plan manager looks after the paperwork for you. They pay your providers' invoices from your NDIS funding and help you keep track of your budget. You still choose your providers.

NDIA-managed (agency-managed)

The National Disability Insurance Agency (NDIA) manages your funding and pays your providers directly. With an NDIA-managed plan, you need to use NDIS-registered providers, and Elite Care Solutions is one.

We're registered ✓

We work with all three. Not sure how your plan is managed? Check your plan, or ask us and we’ll help you find out.

Clear, Fair Pricing

Our prices follow the NDIS Pricing Arrangements and Price Limits set by the NDIA, so you’ll never be charged more than the NDIS allows.

How to get started with us

1

Contact us

Call 0452 276 513, email us, or fill in our enquiry form. Family members and support coordinators are welcome to reach out on your behalf.

2

Meet and plan

We’ll have a relaxed chat about your goals, your NDIS plan and the support you’d like.

3

Agree on your supports

We’ll put together a service agreement that sets out the supports, times and costs, so everything is clear before we start.

4

Start your supports

Your supports begin, and we’ll check in regularly to make sure they’re working for you.

Frequently asked questions

We support NDIS participants with funding in their plan for the types of supports we offer. If you’re not sure whether your plan covers something, get in touch and we’ll help you work it out.

Most of our clients use NDIS funding. If you’re not an NDIS participant, contact us to talk about your situation.

Our prices are in line with the NDIS Pricing Arrangements and Price Limits. Costs depend on the type of support, the time of day and the day of the week. We’ll explain everything clearly in your service agreement before any support starts.

We’ll always consider your preferences and work hard to match you with someone who suits your needs, interests and personality.

Yes. We’re happy to work alongside your support coordinator, plan manager, family and other providers.

We service about 30 km around Munno Para, across northern Adelaide. See our Areas We Serve page for the full list.

We’re available 7 days, and we can arrange supports at times that suit your routine.

We welcome all feedback. You can speak to us directly by phone or email. If you’re not happy with how we handled your concern, you can contact the NDIS Quality and Safeguards Commission on 1800 035 544 or visit ndiscommission.gov.au.

Have a question about your plan?